Skico President and CEO Mike Kaplan addressed the local business community during an annual event in Aspen, CO this week, celebrating the success of last year’s winter and urging the audience to embrace Ikon Pass holders, reports the Aspen Times.
“We are going to bask a little bit in the glow of last year. I don’t know about you but I’m still savoring it,” Kaplan said.
He used the public event to point out some of the highlights from last year’s awesome winter:
- 2018-19 was the longest ski season ever in Aspen at 168 days. Two skiers logged 167 days on the slopes
- Skier visits at Aspen Mountain, Aspen Highlands, Snowmass and Buttermilk also set a record.
- Visits were up about 20% from the prior season (although 2017/18 was a poor snow year)
Kaplan said opening access to the Ikon Pass “was not a reaction to bad snow”, but a “resiliency strategy” to attract the next generation of skiers and snowboarders. To combat the previous bad year they partnered with Alterra Mountain Company to offer discounts and make the slopes available to purchasers of the Ikon Pass.
Sharing some data with regards the Ikon Pass, Kaplan noted:
- 27% of Ikon Pass users were between ages 25 and 34 compared with 19% of Skico’s overall customers
- 13% of Ikoners were younger than 18 compared with 3% of customers overall
- ~70% of Ikon Pass users were new to Aspen and many were from the Front Range of Colorado
Confronting the issue of locals not welcoming Ikon Pass holders and being vilified by a vocal majority, Kaplan said:
“I call this blatant snobbery,” Kaplan said. “This is not who we are.”
He claimed Ikoners were unfairly blamed for weekend crowding last season. To prove his point, he provided numbers from a powder day in March when the Deep Temerity chairlift was bombarded and people were complaining about 40-minute lift lines. Kaplan said there were 3,420 skiers and snowboarders at Highlands that day. Skico knows the mix of local passholders, Ikon Pass holders and skiers who purchased lift tickets. Of the estimated 800 skiers in that lift line, 129 were Ikon Pass holders. Without them, the lift line would have been 36-minutes. Ikon Pass holders added 4 minutes to a lift line and all the anger is unfairly being focussed on them
Kaplan urged the audience to “embrace” Ikon holders “so we become their place of choice forever more.” He made the same plea last month in a presentation to the Aspen City Council.